911 Calls

Emergencies Only: Fire, Ambulance, or RCMP call 911 – for any emergency calls within the Regional Municipality of Wood Buffalo.

For emergency calls from outside the region, or from satellite phones, call 780-790-3912, this should only be used if the emergency is within the boundaries of the Regional Municipality of Wood Buffalo, otherwise dialling 911 will reach the nearest call answer centre.

The Wood Buffalo Call Answering Centre received 22,781 calls in 2007 that were 911 and responded to 4,662 incidents. It dispatches for all fire and ambulance calls in the Regional Municipality of Wood Buffalo, and transfers all police request calls to the RCMP Northern Dispatch Centre. The Call Answer Centre is part of the Alberta Provincial 911 network that provides 911 services throughout the province.

Dialling 911 on a satellite telephone will not place your call to the nearest emergency service, but will go the satellite communications main centre where you will have to advise the operator of your location and the nearest community to provide assistance.

Any inquiries regarding the call answer centre should be directed through the deputy chief of operations at 780-792-5500.

Non-emergency calls for the RCMP in the Regional Municipality of Wood Buffalo call 780-799-8850.

Important Links:
Alberta Ambulance Operators Association: www.aaoa.biz
Alberta E-911 Advisory Association: www.alberta911.ca
Alberta Fire Chiefs Association: www.afca.ab.ca